Privacy Policy

Privacy Policy

Privacy Policy

This online privacy policy (this “Policy”) applies only to information collected through Alpha & Omega Plumbing websites on which it is posted. It does not apply to third-party platforms, such as websites owned by our franchisees, social media websites, vendor pages, websites of other corporations, limited liability companies, etc. or to Alpha & Omega Plumbing-owned websites or other Alpha & Omega Plumbing owned platforms on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person. By installing any third-party application, you are authorizing such third-party application to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing] to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing]. Alpha & Omega Plumbing is going to send that information through the third-party application, which will then go through the web. [Alpha & Omega Plumbing] shall not be held responsible for any dissemination, use, misuse, and/or disclosure of the user's information through use of this or any third-party application. Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as information collected by cookies. This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below.

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information. Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals. Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, please contact us using the information provided below.

Alpha & Omega Plumbing reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

We collect any information you manually provide. Alpha & Omega Plumbing collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you request service, express interest in becoming a franchisee, send us questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information. Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Instagram). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile. Information from your browser or device. Alpha & Omega Plumbing collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;

  • support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;

  • personalize your experience when you use this Site; and

  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

In addition to the cookies Alpha & Omega Plumbing delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites. You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Alpha & Omega Plumbing. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism is device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

Generally, we use the information we collect through this Site:

  • to provide the information, products and services you request;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use this Site;

  • to contact you with information and notices related to your use of this Site;

  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);

  • to improve the content, functionality and usability of this Site;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit or fraud prevention purposes; and

  • for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

We transfer customer information to franchisees, service providers, vendors and other companies who globally support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must adhere to strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we enter into with them.

Alpha & Omega Plumbing shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions. With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use. Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site. With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Instagram). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken—for example, the products or services you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on this Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.

We may share information collected through this Site with other parties in Alpha & Omega Plumbing structure. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy. With our Locations. We may share information collected through this Site with our locations, which may be permitted to use your information for their own marketing purposes and in any manner otherwise consistent with this Policy. With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law. In Aggregate or De-Identified Form, we use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us. To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click–through agreement to which you have agreed.

Alpha & Omega Plumbing takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.

This Policy applies only to Alpha & Omega Plumbing-owned websites on which it is posted. Alpha & Omega Plumbing and its affiliates operate many different websites for different purposes and in different countries, where different laws may apply. If you visit another Alpha & Omega Plumbing website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by Alpha & Omega Plumbing or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Alpha & Omega Plumbing does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Alpha & Omega Plumbing retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.

Alpha & Omega Plumbing Co. is a U.S. corporation and this Site is intended for a U.S. audience. The servers that support this Site and on which we store the information you provide to us through this Site may be located in a country other than where you reside. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries. However, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country other than the United States, by using this Site you consent to the transfer of your information to the United States. This Policy shall be governed under the laws of the State of California, United States of America without regard to its conflicts of law provisions.

If you have questions or concerns about this Policy, any Privacy Notice, or Alpha & Omega Plumbing Co. data practices, please contact us.


Terms of Use

Terms of Use.Alphaomegapl.com (the “Site”) contains information about Alpha & Omega Plumbing Co., subject to the following terms and conditions and all applicable laws. By accessing and using the Site, you agree to be bound by and to comply with this Terms of Use Agreement without limitation or qualification and you acknowledge that it supersedes any other agreement between you and Alpha & Omega Plumbing Co. regarding this subject matter. If you do not agree with these Terms of Use, please exit and do not use the Site. These terms of use may be revised by Alpha & Omega Plumbing Co. from time to time and you should therefore review them on your next visit to the Site. Your continued use of the Site following any such posting will be deemed as consent to the new notice, term or condition.Certain sections of the Site contain information about Alpha & Omega Plumbing Co. services that are not available in all countries. Information Alpha & Omega Plumbing Co. published on the internet may contain references or cross-references to Alpha & Omega Plumbing Co. products, programs and services that are not announced or available in your country. Such references do not imply that Alpha & Omega Plumbing Co. intends to announce such products, programs or services in your country. Alpha & Omega Plumbing Co. reserves the right to limit provision of our products and services to any person, geographic region or jurisdiction and/or to limit the quantities of any products or services we provide.The Site may contain information related to plumbing conditions and their treatment. It is not the intention of Alpha & Omega Plumbing Co. to provide plumbing advice, diagnosis or treatment from the Site. You should not use the information contained on the Site to diagnose a plumbing problem. You should consult with your professional plumber if you have any plumbing questions as only a licensed plumbing professional can determine if a particular course of treatment is right for you. PLEASE CONSULT WITH YOUR PLUMBER, OR OTHER QUALIFIED PLUMBING PROFESSIONAL, BEFORE USING ANY SERVICE DESCRIBED IN THE SITE. ALPHA & OMEGA PLUMBING CO. IS NOT RESPONSIBLE FOR ANY INJURY OR LOSS WHICH MAY ARISE FROM RELIANCE ON INFORMATION CONTAINED ON THE SITE.THE SITE AND THE INFORMATION CONTAINED OR REFERENCED HEREIN ARE PROVIDED “AS IS”, ALPHA & OMEGA PLUMBING CO. MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND (INCLUDING REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED OR REFERENCED ON THE SITE), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, PLUMBING FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALPHA & OMEGA PLUMBING CO. EXPRESSLY DISCLAIMS ANY OBLIGATION TO UPDATE SAID INFORMATION. ALPHA & OMEGA PLUMBING CO. FURTHER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE.ALL USERS OF THE SITE AGREE THAT ACCESS TO AND THE CONTENTS THEREOF ARE AT THEIR OWN RISK. ALPHA & OMEGA PLUMBING CO. DOES NOT WARRANT THAT THIS SITE OR ITS SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL ALPHA & OMEGA PLUMBING CO. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM ANY USE OF, ACCESS OF OR INABILITY TO USE THIS WEBSITE, THE INFORMATION CONTAINED HEREIN, OR ANY OTHER HYPERLINKED OR REFERENCED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.The images and information contained in the Site are, to the fullest extent possible, copyrighted and otherwise proprietary. It is the policy of Alpha & Omega Plumbing Co. to enforce its intellectual property rights to the fullest extent of the law, including (where applicable) seeking criminal sanctions.Alpha & Omega Plumbing Co. hereby authorizes you to copy materials, documents or pages published by Alpha & Omega Plumbing Co. on the Site for your personal, non-commercial use only, provided that (i) any copy of these documents that you make retains all copyright and other proprietary notices and any disclaimer contained herein, (ii) you make no modifications to the materials, and (iii) you do not use the materials in a manner that suggests an association with any of Alpha & Omega Plumbing Co. products or brands.The trademarks, logos and service marks (collectively the “Trademarks”) displayed on the Site, whether or not appearing in different type or with the trademark symbol, are registered and non-registered trademarks or service marks owned by or licensed to THERE OWNERS.The use or misuse of the Trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes.If you believe in good faith that materials hosted by Alpha & Omega Plumbing Co. infringes your copyright, you may send us a notice requesting that the materials be removed, or access to them blocked. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, send us a counter-notice.Any communication from you to Alpha & Omega Plumbing Co. via the Site shall be deemed to be confidential and proprietary.Personal data available to Alpha & Omega Plumbing Co. through your browsing and other usage of the Site is processed only in accordance with the guidelines established.The Site may contain links to non-Alpha & Omega Plumbing Co. websites and third-party information. Please note that the contents of such websites and such third-party information are not controlled or influenced by Alpha & Omega Plumbing Co. Any such links or information is provided merely as a convenience, and Alpha & Omega Plumbing Co. shall not be liable for any use thereof by visitors to the Site. In addition, a link to a non-Alpha & Omega Plumbing Co. website does not mean that Alpha & Omega Plumbing Co. endorses or accepts any responsibility for the content of such website, or the consequences of your use thereof.Alpha & Omega Plumbing Co. reserves the right to alter or delete the content of the Site in any way, at any time, for any reason, without prior notification, and will not be liable in any way for possible consequences of such changes.Except as otherwise expressly permitted by Alpha & Omega Plumbing Co., any access or attempt to access other areas of the Alpha & Omega Plumbing Co. computer system or other information contained on the system for any purpose is strictly prohibited. You agree that you will not use any robot, spider, other automatic or manual process or device to “screen scrape”, monitor, “mine”, or copy Web pages on the Site or the content contained therein without Alpha & Omega Plumbing Co. express written permission. You will not spam any other user of the Site for any reason. You agree that you will not use any devices, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on Alpha & Omega Plumbing Co.’s infrastructure. You may not use framing techniques to enclose any Alpha & Omega Plumbing Co. logo, trade name or other proprietary information, including images, frames, content, or layout/design found on any page of the Site without Alpha & Omega Plumbing Co.’s express written consent.Alpha & Omega Plumbing Co. reserves the right to suspend or terminate your access to Alpha & Omega Plumbing Co. websites if you violate the Terms of Use Agreement. If your violation causes harm to others, you agree to indemnify and hold Alpha & Omega Plumbing Co. harmless from and against any and all loss, damage, or expense.

This online privacy policy (this “Policy”) applies only to information collected through Alpha & Omega Plumbing websites on which it is posted. It does not apply to third-party platforms, such as websites owned by our franchisees, social media websites, vendor pages, websites of other corporations, limited liability companies, etc. or to Alpha & Omega Plumbing-owned websites or other Alpha & Omega Plumbing owned platforms on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person. By installing any third-party application, you are authorizing such third-party application to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing] to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing]. Alpha & Omega Plumbing is going to send that information through the third-party application, which will then go through the web. [Alpha & Omega Plumbing] shall not be held responsible for any dissemination, use, misuse, and/or disclosure of the user's information through use of this or any third-party application. Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as information collected by cookies. This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below.

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information. Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals. Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, please contact us using the information provided below.

Alpha & Omega Plumbing reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

We collect any information you manually provide. Alpha & Omega Plumbing collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you request service, express interest in becoming a franchisee, send us questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information. Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Instagram). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile. Information from your browser or device. Alpha & Omega Plumbing collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;

  • support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;

  • personalize your experience when you use this Site; and

  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

In addition to the cookies Alpha & Omega Plumbing delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites. You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Alpha & Omega Plumbing. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism is device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

Generally, we use the information we collect through this Site:

  • to provide the information, products and services you request;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use this Site;

  • to contact you with information and notices related to your use of this Site;

  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);

  • to improve the content, functionality and usability of this Site;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit or fraud prevention purposes; and

  • for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

We transfer customer information to franchisees, service providers, vendors and other companies who globally support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must adhere to strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we enter into with them.

Alpha & Omega Plumbing shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions. With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use. Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site. With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Instagram). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken—for example, the products or services you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on this Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.

We may share information collected through this Site with other parties in Alpha & Omega Plumbing structure. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy. With our Locations. We may share information collected through this Site with our locations, which may be permitted to use your information for their own marketing purposes and in any manner otherwise consistent with this Policy. With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law. In Aggregate or De-Identified Form, we use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us. To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click–through agreement to which you have agreed.

Alpha & Omega Plumbing takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.

This Policy applies only to Alpha & Omega Plumbing-owned websites on which it is posted. Alpha & Omega Plumbing and its affiliates operate many different websites for different purposes and in different countries, where different laws may apply. If you visit another Alpha & Omega Plumbing website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by Alpha & Omega Plumbing or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Alpha & Omega Plumbing does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Alpha & Omega Plumbing retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.

Alpha & Omega Plumbing Co. is a U.S. corporation and this Site is intended for a U.S. audience. The servers that support this Site and on which we store the information you provide to us through this Site may be located in a country other than where you reside. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries. However, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country other than the United States, by using this Site you consent to the transfer of your information to the United States. This Policy shall be governed under the laws of the State of California, United States of America without regard to its conflicts of law provisions.

If you have questions or concerns about this Policy, any Privacy Notice, or Alpha & Omega Plumbing Co. data practices, please contact us.


Terms of Use

Terms of Use.Alphaomegapl.com (the “Site”) contains information about Alpha & Omega Plumbing Co., subject to the following terms and conditions and all applicable laws. By accessing and using the Site, you agree to be bound by and to comply with this Terms of Use Agreement without limitation or qualification and you acknowledge that it supersedes any other agreement between you and Alpha & Omega Plumbing Co. regarding this subject matter. If you do not agree with these Terms of Use, please exit and do not use the Site. These terms of use may be revised by Alpha & Omega Plumbing Co. from time to time and you should therefore review them on your next visit to the Site. Your continued use of the Site following any such posting will be deemed as consent to the new notice, term or condition.Certain sections of the Site contain information about Alpha & Omega Plumbing Co. services that are not available in all countries. Information Alpha & Omega Plumbing Co. published on the internet may contain references or cross-references to Alpha & Omega Plumbing Co. products, programs and services that are not announced or available in your country. Such references do not imply that Alpha & Omega Plumbing Co. intends to announce such products, programs or services in your country. Alpha & Omega Plumbing Co. reserves the right to limit provision of our products and services to any person, geographic region or jurisdiction and/or to limit the quantities of any products or services we provide.The Site may contain information related to plumbing conditions and their treatment. It is not the intention of Alpha & Omega Plumbing Co. to provide plumbing advice, diagnosis or treatment from the Site. You should not use the information contained on the Site to diagnose a plumbing problem. You should consult with your professional plumber if you have any plumbing questions as only a licensed plumbing professional can determine if a particular course of treatment is right for you. PLEASE CONSULT WITH YOUR PLUMBER, OR OTHER QUALIFIED PLUMBING PROFESSIONAL, BEFORE USING ANY SERVICE DESCRIBED IN THE SITE. ALPHA & OMEGA PLUMBING CO. IS NOT RESPONSIBLE FOR ANY INJURY OR LOSS WHICH MAY ARISE FROM RELIANCE ON INFORMATION CONTAINED ON THE SITE.THE SITE AND THE INFORMATION CONTAINED OR REFERENCED HEREIN ARE PROVIDED “AS IS”, ALPHA & OMEGA PLUMBING CO. MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND (INCLUDING REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED OR REFERENCED ON THE SITE), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, PLUMBING FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALPHA & OMEGA PLUMBING CO. EXPRESSLY DISCLAIMS ANY OBLIGATION TO UPDATE SAID INFORMATION. ALPHA & OMEGA PLUMBING CO. FURTHER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE.ALL USERS OF THE SITE AGREE THAT ACCESS TO AND THE CONTENTS THEREOF ARE AT THEIR OWN RISK. ALPHA & OMEGA PLUMBING CO. DOES NOT WARRANT THAT THIS SITE OR ITS SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL ALPHA & OMEGA PLUMBING CO. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM ANY USE OF, ACCESS OF OR INABILITY TO USE THIS WEBSITE, THE INFORMATION CONTAINED HEREIN, OR ANY OTHER HYPERLINKED OR REFERENCED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.The images and information contained in the Site are, to the fullest extent possible, copyrighted and otherwise proprietary. It is the policy of Alpha & Omega Plumbing Co. to enforce its intellectual property rights to the fullest extent of the law, including (where applicable) seeking criminal sanctions.Alpha & Omega Plumbing Co. hereby authorizes you to copy materials, documents or pages published by Alpha & Omega Plumbing Co. on the Site for your personal, non-commercial use only, provided that (i) any copy of these documents that you make retains all copyright and other proprietary notices and any disclaimer contained herein, (ii) you make no modifications to the materials, and (iii) you do not use the materials in a manner that suggests an association with any of Alpha & Omega Plumbing Co. products or brands.The trademarks, logos and service marks (collectively the “Trademarks”) displayed on the Site, whether or not appearing in different type or with the trademark symbol, are registered and non-registered trademarks or service marks owned by or licensed to THERE OWNERS.The use or misuse of the Trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes.If you believe in good faith that materials hosted by Alpha & Omega Plumbing Co. infringes your copyright, you may send us a notice requesting that the materials be removed, or access to them blocked. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, send us a counter-notice.Any communication from you to Alpha & Omega Plumbing Co. via the Site shall be deemed to be confidential and proprietary.Personal data available to Alpha & Omega Plumbing Co. through your browsing and other usage of the Site is processed only in accordance with the guidelines established.The Site may contain links to non-Alpha & Omega Plumbing Co. websites and third-party information. Please note that the contents of such websites and such third-party information are not controlled or influenced by Alpha & Omega Plumbing Co. Any such links or information is provided merely as a convenience, and Alpha & Omega Plumbing Co. shall not be liable for any use thereof by visitors to the Site. In addition, a link to a non-Alpha & Omega Plumbing Co. website does not mean that Alpha & Omega Plumbing Co. endorses or accepts any responsibility for the content of such website, or the consequences of your use thereof.Alpha & Omega Plumbing Co. reserves the right to alter or delete the content of the Site in any way, at any time, for any reason, without prior notification, and will not be liable in any way for possible consequences of such changes.Except as otherwise expressly permitted by Alpha & Omega Plumbing Co., any access or attempt to access other areas of the Alpha & Omega Plumbing Co. computer system or other information contained on the system for any purpose is strictly prohibited. You agree that you will not use any robot, spider, other automatic or manual process or device to “screen scrape”, monitor, “mine”, or copy Web pages on the Site or the content contained therein without Alpha & Omega Plumbing Co. express written permission. You will not spam any other user of the Site for any reason. You agree that you will not use any devices, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on Alpha & Omega Plumbing Co.’s infrastructure. You may not use framing techniques to enclose any Alpha & Omega Plumbing Co. logo, trade name or other proprietary information, including images, frames, content, or layout/design found on any page of the Site without Alpha & Omega Plumbing Co.’s express written consent.Alpha & Omega Plumbing Co. reserves the right to suspend or terminate your access to Alpha & Omega Plumbing Co. websites if you violate the Terms of Use Agreement. If your violation causes harm to others, you agree to indemnify and hold Alpha & Omega Plumbing Co. harmless from and against any and all loss, damage, or expense.

This online privacy policy (this “Policy”) applies only to information collected through Alpha & Omega Plumbing websites on which it is posted. It does not apply to third-party platforms, such as websites owned by our franchisees, social media websites, vendor pages, websites of other corporations, limited liability companies, etc. or to Alpha & Omega Plumbing-owned websites or other Alpha & Omega Plumbing owned platforms on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person. By installing any third-party application, you are authorizing such third-party application to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing] to perform the actions and/or share with the third-party application the information communicated to [Alpha & Omega Plumbing], or requested from [Alpha & Omega Plumbing]. Alpha & Omega Plumbing is going to send that information through the third-party application, which will then go through the web. [Alpha & Omega Plumbing] shall not be held responsible for any dissemination, use, misuse, and/or disclosure of the user's information through use of this or any third-party application. Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as information collected by cookies. This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below.

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information. Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals. Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, please contact us using the information provided below.

Alpha & Omega Plumbing reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

We collect any information you manually provide. Alpha & Omega Plumbing collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you request service, express interest in becoming a franchisee, send us questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information. Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Instagram). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile. Information from your browser or device. Alpha & Omega Plumbing collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;

  • support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;

  • personalize your experience when you use this Site; and

  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

In addition to the cookies Alpha & Omega Plumbing delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites. You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Alpha & Omega Plumbing. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism is device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

Generally, we use the information we collect through this Site:

  • to provide the information, products and services you request;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use this Site;

  • to contact you with information and notices related to your use of this Site;

  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);

  • to improve the content, functionality and usability of this Site;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit or fraud prevention purposes; and

  • for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

We transfer customer information to franchisees, service providers, vendors and other companies who globally support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must adhere to strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we enter into with them.

Alpha & Omega Plumbing shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions. With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use. Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site. With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Instagram). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken—for example, the products or services you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on this Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.

We may share information collected through this Site with other parties in Alpha & Omega Plumbing structure. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy. With our Locations. We may share information collected through this Site with our locations, which may be permitted to use your information for their own marketing purposes and in any manner otherwise consistent with this Policy. With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law. In Aggregate or De-Identified Form, we use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us. To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click–through agreement to which you have agreed.

Alpha & Omega Plumbing takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.

This Policy applies only to Alpha & Omega Plumbing-owned websites on which it is posted. Alpha & Omega Plumbing and its affiliates operate many different websites for different purposes and in different countries, where different laws may apply. If you visit another Alpha & Omega Plumbing website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by Alpha & Omega Plumbing or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Alpha & Omega Plumbing does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Alpha & Omega Plumbing retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.

Alpha & Omega Plumbing Co. is a U.S. corporation and this Site is intended for a U.S. audience. The servers that support this Site and on which we store the information you provide to us through this Site may be located in a country other than where you reside. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries. However, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country other than the United States, by using this Site you consent to the transfer of your information to the United States. This Policy shall be governed under the laws of the State of California, United States of America without regard to its conflicts of law provisions.

If you have questions or concerns about this Policy, any Privacy Notice, or Alpha & Omega Plumbing Co. data practices, please contact us.


Terms of Use

Terms of Use.Alphaomegapl.com (the “Site”) contains information about Alpha & Omega Plumbing Co., subject to the following terms and conditions and all applicable laws. By accessing and using the Site, you agree to be bound by and to comply with this Terms of Use Agreement without limitation or qualification and you acknowledge that it supersedes any other agreement between you and Alpha & Omega Plumbing Co. regarding this subject matter. If you do not agree with these Terms of Use, please exit and do not use the Site. These terms of use may be revised by Alpha & Omega Plumbing Co. from time to time and you should therefore review them on your next visit to the Site. Your continued use of the Site following any such posting will be deemed as consent to the new notice, term or condition.Certain sections of the Site contain information about Alpha & Omega Plumbing Co. services that are not available in all countries. Information Alpha & Omega Plumbing Co. published on the internet may contain references or cross-references to Alpha & Omega Plumbing Co. products, programs and services that are not announced or available in your country. Such references do not imply that Alpha & Omega Plumbing Co. intends to announce such products, programs or services in your country. Alpha & Omega Plumbing Co. reserves the right to limit provision of our products and services to any person, geographic region or jurisdiction and/or to limit the quantities of any products or services we provide.The Site may contain information related to plumbing conditions and their treatment. It is not the intention of Alpha & Omega Plumbing Co. to provide plumbing advice, diagnosis or treatment from the Site. You should not use the information contained on the Site to diagnose a plumbing problem. You should consult with your professional plumber if you have any plumbing questions as only a licensed plumbing professional can determine if a particular course of treatment is right for you. PLEASE CONSULT WITH YOUR PLUMBER, OR OTHER QUALIFIED PLUMBING PROFESSIONAL, BEFORE USING ANY SERVICE DESCRIBED IN THE SITE. ALPHA & OMEGA PLUMBING CO. IS NOT RESPONSIBLE FOR ANY INJURY OR LOSS WHICH MAY ARISE FROM RELIANCE ON INFORMATION CONTAINED ON THE SITE.THE SITE AND THE INFORMATION CONTAINED OR REFERENCED HEREIN ARE PROVIDED “AS IS”, ALPHA & OMEGA PLUMBING CO. MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND (INCLUDING REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED OR REFERENCED ON THE SITE), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, PLUMBING FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALPHA & OMEGA PLUMBING CO. EXPRESSLY DISCLAIMS ANY OBLIGATION TO UPDATE SAID INFORMATION. ALPHA & OMEGA PLUMBING CO. FURTHER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE.ALL USERS OF THE SITE AGREE THAT ACCESS TO AND THE CONTENTS THEREOF ARE AT THEIR OWN RISK. ALPHA & OMEGA PLUMBING CO. DOES NOT WARRANT THAT THIS SITE OR ITS SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL ALPHA & OMEGA PLUMBING CO. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM ANY USE OF, ACCESS OF OR INABILITY TO USE THIS WEBSITE, THE INFORMATION CONTAINED HEREIN, OR ANY OTHER HYPERLINKED OR REFERENCED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.The images and information contained in the Site are, to the fullest extent possible, copyrighted and otherwise proprietary. 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